Returns Policy

Last updated: 3 May 2026

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You can request a return within 30 days of delivery for most items.

What can be returned

• Unopened, unused items in their original packaging.
• Items received damaged or defective — covered by our Refund Policy.
• Wrong item or wrong size shipped — we cover return shipping.

What cannot be returned

• Opened or used wellness, food, or consumable products (hygiene reasons).
• Items marked “Final Sale”.
• Items returned more than 30 days after delivery.
• Items damaged after delivery through misuse.

Steps to return an item

1. Email kblurworkshop@gmail.com with your order number and the reason for return. We respond within 1–2 business days.
2. We’ll send you a Return Authorisation (RA) and the correct return address. Items shipped without an RA may not be processed.
3. Pack the item securely in its original packaging.
4. Ship it with a tracked service. Keep your tracking number.
5. Once we receive and inspect the return, your refund is processed per the Refund Policy.

Who pays return shipping?

• Defective, damaged, or wrong item — we pay.
• Change of mind / no longer wanted — you pay.

Exchanges

The fastest way to exchange an item is to (1) request a refund and (2) place a new order. We don’t hold inventory in exchange queues.

Questions?

Email kblurworkshop@gmail.com — we typically respond same business day.