Frequently Asked Questions

Browse Products, choose your variant (color, size where applicable), click Add to Cart, and check out via Stripe. Confirmation arrives by email.

Yes — if it has not yet shipped. Email kblurworkshop@gmail.com with your order number ASAP. Once an order ships, follow the Returns process instead.

Occasionally. Subscribe to the newsletter on the homepage to be first to know.

All major credit/debit cards via Stripe. Apple Pay and Google Pay where supported.

Yes. All payments go through Stripe (PCI-DSS Level 1). We never see or store full card numbers.

At the moment you complete checkout.

US orders typically arrive in 7–14 business days after dispatch. See Shipping Policy for the full table.

Yes — worldwide tracked shipping. International customers cover any customs duties.

A tracking link arrives by email when your package is picked up. Allow 24–72 hours for the carrier to begin scanning.

If 14 business days pass with no movement past the estimate, email us with your order number. We’ll investigate and refund or reship.

30 days from delivery for most items. See Returns Policy.

Opened consumables (food, wellness products) and items marked Final Sale.

5–10 business days after approval, depending on your card issuer.

No dietary supplement is “FDA-approved” — the FDA does not approve supplements before market. Our products are made in facilities that follow Good Manufacturing Practices, but statements about benefits have not been evaluated by the FDA, and these products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified health professional before use.

We source directly from manufacturer or authorised supplier. Each order is sealed and tracked.

No. Guest checkout is supported.

See our Privacy Policy. Short version: minimum data, no selling, payments handled by Stripe.